Client Survey Client Survey:Please complete this form for every client survey you complete.Clients Name:*Or if NOK still list client name. First Last Client Area* Newcastle Downpatrick Crossgar/Killyleagh Ballynahinch Drumaness Belfast Castlewellan Saintfield Ballygowan Comber Seaforde/Loughinisland Select the area where the client is based.1. Do you feel satisfied/happy with the quality of care you are receiving from our carers and Lydian Care at this time? Yes No 2. On a scale of 1 being excellent, 2 being good, 3 being fair and 4 being poor how would you rate the quality of the care you receive? 1- Excellent 2 - Good 3 - Fair 4 - Poor 3. Are your carers wearing their PPE/Protective equipment-Mask, Apron/Gloves when they attend your calls? Yes No 4. Do you feel the carers attending your calls, treat you with dignity and respect? Yes No 5. On a scale of 1 being excellent, 2 being good, 3 being fair and 4 being poor how would you rate the dignity and repect shown? 1- Excellent 2 - Good 3 - Fair 4 - Poor 6. If you have had a Missed or Late call, have you reported it through to the office? Yes No N/A 7. Do you know who to contact if you have a concern regarding your package of care? Yes No 8. Any Additional Comments*
